Find Out How E-Commerce Sites of Today Are Using Disruptive Technologies
By Zillion Designs
The digital age is well upon us and e-commerce sites are flooding the internet. With so many designer website options out there, how does one get a leg up on their competition? By using emerging disruptive technologies on their site, for example, online shopping uses augmented reality, voice recognition, artificial intelligence software etc. Let’s look at how these can assist customer experience and improve operations
Disruptive technologies to improve customer experience
Disruptive technologies, such as artificial intelligence and virtual reality, are changing the way customers interact with businesses. These technologies are providing new ways for customers to communicate with businesses, creating a multi-channel and improving the customer experience. For example, with virtual reality, customers can experience a product or service before they buy it. Below are top 3 Disruptive technologies that are being used for customer experience:
Their success comes from the improved customer experience of not having to enter credit card information on a checkout page, giving the convenience of one-click payment to any website that uses this payment option. A professional website designer should be able to assist you with implementing this.
- Augmented & Virtual reality
Augmented reality and virtual reality provide an enhanced customer experience by allowing internet customers to see and try on products they have never seen before. It’s the pinnacle of online customization, and it’s expected to grow so popular that over 2 billion people will use it to help them shop by 2023.
- Artificial Intelligence
Machine learning, neural networks, and deep learning, to mention a few, are some of the most commonly used AI approaches. Even if you don’t realize it, you probably use tech-based approaches on a daily basis. Netflix, Facebook, and Amazon all rely on artificial intelligence to deliver their services and improve their consumers’ experiences.
Disruptive technologies to improve operations
Similar to Customer Experience, Disruptive technologies can help improve operations by making processes more efficient and easier to manage. For example, disruptive technology such as the cloud can help organisations reduce costs and improve efficiency, Big Data can help predict demand and Ai can help automate tasks. A business website designer will be aware of these technologies that can be implemented.
Benefits of using disruptive technologies
By Tech Funnel
Disruptive technologies can offer benefits to businesses and consumers alike. They can help businesses to become more efficient and to improve their products or services, while also offering consumers cheaper and better options. This will improve the website’s outlook as it changes the entire graphic design and branding of the website.
Challenges when implementing disruptive technologies
Disruptive technologies can be difficult to implement, as they often require changes to how a company operates. Implementing a disruptive technology can be challenging, as it can be difficult to get everyone on board with the change as most are the “late majority” in terms of technology adaptations, and the technology may not work as well as expected. The major challenge companies will face is the cost factor; However, companies must look at this as an investment rather than a cost. Orange media specialises in website designing that can assist develop designer websites.